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Responsible Gaming

320iResponsible Gaming at — Keep the Fun Within Limits, Keep Life Beautiful

Gaming should be a source of fun — not stress or anxiety. 320i is here to help you enjoy a healthy, positive gaming experience. Your well-being is our top priority.

Set Limits Gaming Break Self-Exclusion 24/7 Support
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Your Protection
Our Responsibility

Need help? Reach out now

If you have any concerns about your gaming, 320i's support team is always here for you. Talk to us — Help Center | Email: support@320i.ws

Why responsible play Important?

Our Philosophy & Commitment

Online gaming and betting are, at their core, a form of entertainment. Placing a bet on an exciting cricket match, spinning the reels on slots, or playing a card game with friends — these are meant to be fun experiences. But when that entertainment starts to get out of hand, that's when problems begin.

320iAt —, we believe every player needs to know their own limits. Chasing losses in the hope of winning back money is a pattern that often signals a deeper problem. That's why we're more than just a gaming platform — we're an active partner in responsible gaming.

320iThe Responsible Gaming program at — was built to help you, not judge you. We know that sometimes a little support is all it takes.

Remember: Gaming is for entertainment — not a source of income. If you feel that gaming is affecting your daily life, family, or finances, it's time to take a break.

Healthy Gaming Indicator

For Entertainment 85%
Staying Within Limits 90%
A Culture of Breaks 75%
Family-Friendly 80%

Rate of responsible gaming tool usage among 320i players

Our Safety Tools

Six powerful tools at 320i to keep your gaming safe

Deposit Limits

Set your own daily, weekly, or monthly deposit limits. Lowering a limit takes effect immediately; increasing one requires a 24-hour waiting period. Your finances stay in your control.

Session Time Limit

Set how long you want to play in a single session. You'll get a warning when the time is up, and you'll be logged out automatically. Longer sessions mean greater risk.

Gaming Break

Take a break from gaming for 1 day, 1 week, or 1 month. No bets can be placed during this time. Clear your head, then come back.

Self-Exclusion

Exclude yourself from the platform for an extended period. Self-exclusion can be set from 3 months up to 5 years, during which your account cannot be reactivated.

Loss Limit

Once you reach your loss limit, you won't be able to place any more bets — this feature helps protect you from financial harm. Set your loss limit in advance.

Reality Check

A reminder will pop up at regular intervals showing how long you've been playing and how much you've wagered. These small nudges can help you make better decisions.

How to Set a limit?

Set up in just a few minutes

1

Log in to your account

Log in to your 320i account and go to the Profile menu.

2

Open the "Responsible Gaming" tab

Go to Settings or Account Center and click on the "Responsible Gaming" option.

3

Set Your Own Limits

Choose from Deposit, Loss, Session, or Break limits — whichever you need.

4

Enter amount and duration

Choose your limit amount and period (daily/weekly/monthly) and save.

5

Confirm

A confirmation will be sent to your email. The limit takes effect immediately.

Need Help? If you have any trouble setting a limit, reach out via 320i Live Chat or Help Center Reach out to us. Our team will guide you through every step.

Protection Tools at a Glance

Use every tool based on your own needs

Deposit Limit

Set a limit anywhere from ৳100 upward. Decreases take effect immediately; increases take 24 hours.

Time Limits

Set a daily maximum gaming time. You'll be logged out automatically when the limit is reached.

Self-Exclusion

Exclude yourself from the platform for anywhere between 3 months and 5 years.

Activity Review

View your full betting history, wins, losses, and spending summary at any time.

Problem Warning Signs Recognize

Watch out for these warning signs

Problem gambling doesn't always start overnight. It can gradually take a toll on your life. If you notice any of the signs below — in yourself or someone you know — it's a reason for concern.

Chasing losses by playing over and over to win back what you've lost
Using household money for gaming
Hiding your gaming from family and friends
Feeling restless or irritable when you can't game
Gaming at the expense of sleep and meals
Placing increasingly larger bets just to get the same thrill
Unable to focus on work or studies
Thinking about borrowing money to keep gaming
Trying to stop but can't
Two or more of the above signs? This is a clear sign that you need help. There's no shame in that — it's a problem, and problems have solutions. Contact Support Now.

Check Yourself

Read through the questions below and be honest with yourself — how many apply to you?

1

Do you spend more time or money on gaming than you planned?

2

After a loss, do you feel convinced that "this time I'll definitely win" — and keep playing because of it?

3

Has gaming caused arguments with family or friends?

4

Do thoughts of gaming creep into your mind during work or while you're trying to sleep?

5

Do you feel uncomfortable when you try to take a break from gaming?

Result: If you answered "Yes" to 2 or more questions, use 320i's protection tools or speak with our support team.

For Parents Guidelines

How to protect younger family members

320iNo one under 18 is permitted to open an account at . But as a parent or guardian, you also have a role to play.

  • Keep your device and account password secure.
  • Talk openly with your child about the risks of online gaming.
  • Use parental control software on your devices.
  • Keep a mindful eye on online activity.
  • If you know of an underage user, please report it to 320i.
320i's Commitment: Any report of an underage member is acted upon immediately. We have a zero-tolerance policy when it comes to child protection.

Healthy Gaming Golden Rules

Follow these guidelines and gaming will always stay fun

  • Gaming is for entertainment — not a source of income.
  • Only bet what you can afford to lose.
  • Set a budget before you play and stick to it.
  • If you lose, take a break instead of getting discouraged.
  • Avoid gaming under the influence of alcohol or when drowsy.
  • Don't let a win tempt you into placing bigger bets.
  • Take regular breaks — at least 5 minutes every hour.
  • Prioritize spending time with family and friends.
  • Gaming is entertainment — not a purpose in life.
  • If something feels wrong, don't wait — seek help.

FAQ Questions

Frequently Asked Questions About Responsible Gaming

Yes, but not before your chosen period ends. Once your self-exclusion expires, you'll need to go through a review process to reactivate your account. That time is important for your recovery.

Decreasing your limit takes effect straight away. However, if you want to increase it, you'll need to wait 24 hours — this protects you from making impulsive decisions in the heat of the moment.

Yes. You can contact 320i Support to raise concerns about another person's account. We will look into the matter and take action where necessary. Family support can make a real difference in these situations.

Absolutely. Problem gambling is a mental health condition that can be treated with professional support. Counseling, therapy, and support groups have helped many people reclaim a healthy life.

Yes, but it's for your protection. If 320i's system detects unusual gaming patterns, our Responsible Gaming team may reach out to you. This isn't a punishment — it's support.

Play Safe, With Joy Stay

Enjoy everything 320i has to offer while gaming responsibly. Register today and set your protection limits right from the start.

Register Now Help Center

18+ · Responsible Gaming · Your Well-being Is Our Priority

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